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Your Privacy

Data Privacy Notice

The importance of your privacy

At Winner Garage Ltd we take your privacy seriously and will only use your personal information for the following purposes, to administer your account and to provide products and services you have requested from us. We will never sell your data on to third parties. Under the General Data Protection Regulations, we are required to gain your consent to process your personal data and will also request your consent as to the methods we can use to contact you.

What data do we hold?

Winner Garage will hold data you have provided to us to enable us to carry out the following:

To provide or manage any information, products or services you have asked for.

To help us identify you when you contact us.

To help us improve the quality of our products and services.

To help us recover debts.

To identify other products and services which might be of interest to you and to inform you about our products and services

Marketing 

We may contact you during your ownership cycle for essential work such as reminders of MOT and services. We check driver and vehicle profiles including drive time to our dealership, vehicle age and type of work due to help prioritise customer contact. We compile data from various sources in to one place to deliver a more personalised experience for you. You may opt out of any form of marketing by expressing your wish to do so when we check or collect your personal information, or by contacting our data protection officer below. When you visit our website we will use cookies on your browser. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We will track your interactions with Winner Garage Limited via e-mail and text activity and record phone calls for quality and training purposes. For further information please visit www.aboutcookies.org or www.allaboutcookies.org

Finance Applications

If you should ask us to arrange vehicle finance for you the information you provide specifically for this purpose will be disclosed to a limited number of finance providers for the purpose of considering the application. The finance companies may use this information to carry out searches with credit reference agencies and other regulatory and statutory bodies. A record of those searches will be kept and may be used by other lenders in assessing applications from you and members of your household for credit in the future. The finance companies will cross-check this information with other lenders to prevent fraud and may use this information for statistical or marketing purposes. The finance companies may use credit scoring as part of their decision making process. In some cases, the information provided on this form may be disclosed to a credit reference agency, such as Experian or Equifax. Credit reference agencies may also use this information to carry out further searches for other regulatory and statutory bodies. They may also disclose information to other companies and the finance providers may use such information to advise you of any of our or their services or of another person’s services which may be relevant to you. We will on request tell you of the purposes for which we will use this information.

Your right to withdraw consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.

Where your data is stored

We retain your details for as long as we have evidence that you still own the vehicle unless you ask us to delete these details sooner. We take steps to ensure any businesses we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer details of who can be found below.

Website

Our website is powered by Autorader our third party web services provider. Autotrader is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure.

Data Preference Centre

Under data privacy laws, you have the rights to:

request access to your personal data;

request deletion or correction of your personal data; and

request that your personal data be transferred to another person.

Winner Garage

Telephone:
01594 800540

Opening times

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00
Saturday 08:30 - 17:00
Sunday 10:30 - 16:00

Winner Garage

Address:
Forest Vale Road,
Forest Vale Industrial Estate,
Cinderford,
Gloucestershire,
GL14 2YE